Refund & Cancellation Policy

At Snappie, we strive to deliver a reliable and transparent experience for individuals and organizations using our digital business card platform. This Refund & Cancellation Policy explains how cancellations and refunds are handled for Snappie subscriptions and services.

1. Subscription Cancellations

You may cancel your Snappie subscription at any time through your account settings or by contacting our support team.

  • Cancellations made before the next billing date will prevent future charges.
  • Access to paid features will remain active until the end of the current billing period.
  • No partial refunds are provided for unused time within a billing cycle.

2. Refund Eligibility

Refunds may be considered under limited circumstances, including:

  • Verified billing errors or duplicate charges.
  • Critical technical issues that prevent core features from functioning and cannot be resolved within a reasonable timeframe.

Refund requests must be submitted within 7 days of the original transaction and are subject to review and approval.

3. Non-Refundable Services

The following are not eligible for refunds:

  • Subscriptions that have already been substantially used or fully accessed.
  • One-time services, custom implementations, or add-on features once delivered.
  • Fees associated with promotional or discounted plans, unless required by law.

4. Refund Processing

Approved refunds will be issued to the original payment method used during purchase. Processing times may vary depending on the payment provider and typically take 5–10 business days.

5. Contact Us

If you have questions regarding cancellations or refund requests, please contact us: